Our process
Six steps, weekly demos and no surprises — here is what happens at each stage.
01. Discover
Every project starts with listening. We learn your business, your users and what success looks like, so we build the right thing — not just a thing.
What we do
- Kick-off call with your stakeholders
- Goals, audience and competitor review
- Feature list and priorities (what’s in v1, what can wait)
- Technical feasibility and platform choice
What you get
- Project scope document
- Fixed quote and milestone plan
- Sitemap or feature map
Typical time: 3–7 days
02. Design
We turn the plan into something you can see and click. Design decisions are made with you, before a single line of production code is written.
What we do
- Wireframes for key screens and flows
- Visual design in your brand style
- Clickable prototype for feedback
- Revisions until you’re happy
What you get
- Figma designs for every screen
- Interactive prototype
- Design system / style guide
Typical time: 1–3 weeks
03. Develop
Our developers build in short sprints with a demo every week. You see real progress early and can steer as we go.
What we do
- Front-end and back-end development
- Integrations: payments, CRM, APIs
- Code reviews and automated tests
- Weekly demos on a private staging link
What you get
- Working software on a staging site
- Weekly progress updates
- Access to the code repository
Typical time: 2–12 weeks, depending on scope
04. Deploy
Launch day should be boring — in the best way. We test thoroughly, set up hosting and monitoring, and go live without downtime.
What we do
- Cross-device and browser testing
- Speed, SEO and security checks
- Hosting, domain, SSL and email setup
- App Store / Play Store submission (for apps)
What you get
- Live website or published app
- Admin access and credentials
- Handover walkthrough for your team
Typical time: 3–7 days
05. Optimize
Once real users arrive, we measure what’s working and improve it — page speed, conversion, and the features people actually use.
What we do
- Analytics and conversion tracking
- Performance and Core Web Vitals tuning
- User feedback review
- Small improvements and A/B tests
What you get
- Monthly performance report
- Prioritised improvement list
Typical time: Ongoing
06. Support
We don’t disappear after launch. Every project includes a warranty period, and our care plans keep your product secure, updated and growing.
What we do
- Bug fixes during the warranty period
- Security updates and backups
- Uptime monitoring
- New features as your business grows
What you get
- Support channel with a named contact
- Care plan with clear response times
Typical time: As long as you need us
Ways to work together
Fixed-scope project
Best for: Websites, MVPs and projects with clear requirements
- Agreed scope, price and timeline up front
- Payments tied to milestones
- Change requests quoted before work starts
Dedicated team
Best for: Growing products and long-running development
- Developers and designers working only on your product
- Flexible priorities, sprint by sprint
- Monthly billing; scale the team up or down
Care & growth plan
Best for: Live websites and apps that need ongoing attention
- Updates, backups and security patches
- Monitoring with fast response on issues
- A monthly allowance for improvements